As Pi Network prepares for the next major mainnet migration on June 28, users worldwide are facing issues that go far beyond minor glitches. Failed KYC verifications, 2FA not functioning as expected, and even after doing everything right, some users still open their wallets to find nothing—no Pi. For a project that has been developed over six years and promised to bring cryptocurrency to the public, the current situation is testing patience and trust.

Users Stuck in KYC Limbo

The biggest issue currently is with Know Your Customer (KYC). Many users had deleted their KYC months ago. But when they try to move their Pi to the mainnet, they find their status stuck at "temporarily approved" or caught in an endless loop. Even after passing photo and ID checks, the system still does not synchronize.

In response, the Pi Core team has quietly launched a new button "Synchronize status on the mining app", allowing users to manually synchronize their KYC status with the app. It helps some, but for many others, nothing has changed. Support from the team? Almost silent.

2FA is Making Everything Worse

Then there's 2FA. Introduced earlier this year as an additional layer of security, it has become another headache. Many users never receive confirmation emails. Others click the link and encounter errors. In the worst case, after 2FA is completed, their Pi gets pushed back to the mobile app. Undo transfer. Start over.

The research team said 2FA is being "rolled out in phases", but there are no proper guidelines, no troubleshooting methods, and no timelines. Users are left guessing.

Wallet Shows Pi Balance As Zero After Transfer

Even for those who have passed KYC and 2FA without issues, another problem is occurring: empty wallets. Some users see their tokens arrive and then disappear within minutes. Others never see their coins at all.

"My transfer balance went to 0 today, not transferring into my wallet. This will be the entire amount of Pi I have mined since my initial Pi was transferred to the mainnet," a user posted on Reddit. "aaaaaa and it has disappeared."

Not unique. Social platforms are flooded with similar complaints, often accompanied by screenshots. And so far, there has been no clear explanation.

Core Team Remains Silent as Tensions Rise

The Core team has suggested general fixes, clearing cache, reinstalling the app, updating to version 1.41.0. But none of these solutions address the core issues.

In China, where many users report being stuck in transfers, the app has recently started showing compliance videos during login. For some, it helps free up balances. For others, unfortunately not.

Adding to the stress, a recent video has surfaced showing Pi co-founders Dr. Nicolas Kokkalis and Dr. Chengdiao Fan being approached by a frustrated user at a restaurant. This moment, now going viral, has captured the mood of many in the community.

Discounts, Whale Wallets, and Phishing Support

Meanwhile, the price of Pi has dropped over 75% from its peak. Some users are pointing to large wallet addresses, particularly one ending with 'ODM', holding 276 million Pi, which could be an internal wallet. Nothing is confirmed, but trust is gradually fading.

Worse, scammers are exploiting this chaos. Fake support messages, phishing emails, and fake KYC reset forms are widely circulating, and confused users are falling into traps.

June 28: Success or Failure

The next wave of migration is expected to include lost rewards, bonus distributions, and newly eligible users. But unless the core issues are resolved, there won't be any.

Everyone has waited many years to use their Pi. Now that moment has come and the system is breaking down. If the Pi Core team does not act quickly, it will not just be a technical fault; it could be the moment people leave Pi forever.