Even if all preventive measures are taken, the risk of card freezing cannot be completely eliminated. If your bank card is unfortunately frozen, stay calm and follow the steps below to minimize losses and speed up the unfreezing process.
Step 1: Confirm the type and reason for the freeze. Bring your ID card to the bank counter to inquire about the freeze details, including the freezing authority, freeze duration, and contact number. Freezes are generally divided into bank risk control freezes and judicial freezes, with the former being relatively simple to unfreeze, while the latter is more complex.
If it’s a bank risk control freeze, usually you only need to cooperate with the bank to provide transaction proof materials (such as salary statements, contracts, etc.) to explain the legality of the source of funds, which can generally be unfrozen within 3-7 working days. In this case, remain patient and follow the bank's requirements step by step.
Judicial freezing is more complex, usually divided into a 3-day temporary freeze and a 6-month long-term freeze. If it’s a 3-day freeze, it is recommended to wait for automatic unfreezing, during which do not perform any operations. If it shows a 6-month freeze, you need to actively contact the freezing authority (usually a local public security authority) to understand the amount involved and the specific reasons.
Emergency handling plan after card freezing.
Step 2: Prepare proof materials. According to the police's requirements, you usually need to provide the following materials: bank statements (for six months to a year), transaction platform order records, on-chain transfer records, chat records with the transaction counterpart, personal income proof, etc. These materials are used to prove that your trading behavior is legal and unrelated to money laundering or other criminal activities.
Step 3: Cooperate with the investigation. You may need to go to the location of the freezing authority to make a statement, honestly explaining the transaction situation. Be careful to only state the facts, do not guess or exaggerate. If the amount involved is far less than the frozen amount, you can apply to unfreeze the non-involved portion of the funds. If you cannot go due to objective reasons, try to negotiate to cooperate with the investigation at the local public security authority.
Important reminder: After card freezing, do not attempt "fund filtering" operations, such as transferring funds to a securities account and then withdrawing, or cashing out through credit card repayments. These actions may be seen as deliberately concealing the flow of funds, which could increase suspicion. At the same time, avoid using third-party tools such as Alipay and WeChat to "filter" funds, as these platforms have stricter risk controls and it will be more difficult to resolve issues once frozen.
If you encounter resistance during the freezing process, consider reflecting the situation through the 12345 citizen hotline or petition channels, but be aware of the methods. For complex situations or large amounts of freezing, it is advisable to consult a professional lawyer to avoid falling into a passive situation due to unfamiliarity with legal procedures.
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