Recovering lost money on Binance depends on how the loss occurred — there are several possible scenarios, and the right steps differ for each. Let’s go through them carefully:
🧾 1. If You Lost Money by Mistakenly Sending Crypto
Scenario: You sent crypto to the wrong address or wrong network (e.g., sent USDT via ERC20 to a BEP20 wallet).
Action Steps:
Identify the transaction hash (TxID) in your Binance account (under Wallet → Transaction History).
Check on the blockchain explorer (Etherscan, BscScan, etc.) if the funds are still there.
If sent to your own address but on the wrong network:
Binance may help you recover — open a Binance Support Ticket with:
The TxID
Token name
Wrong and intended networks
Screenshots of transaction proof
Go to https://www.binance.com/en/chat → Crypto Deposit/Withdrawal Issues → Wrong network deposit
If sent to someone else’s address:
Unfortunately, blockchain transactions are irreversible.
You can only recover funds if the receiver voluntarily returns them.
⚠️ 2. If You Lost Money Due to a Scam or Phishing
Action Steps:
Immediately contact Binance Support → https://www.binance.com/en/chat.
Choose Account Compromise or Scam option.
Provide all transaction IDs, chats, and wallet addresses involved.
Report to authorities:
File a report with your local cybercrime unit and attach Binance’s transaction data.
You can also report through Binance Law Enforcement Portal: https://www.binance.com/en/law-enforcement.
Notify Binance Security Team:
If scammers used Binance wallets, they can freeze those funds during investigation.
💹 3. If You Lost Money in Trading (Futures, Margin, or Spot)
Reality Check:
🔒 4. If Your Binance Account Was Hacked
Immediately reset your password and enable 2FA (Google Authenticator).
Go to https://www.binance.com/en/chat → Account Hacked.
If you tell me exactly how your money was lost (e.g., wrong network, scam, hacked, trading loss), I can give step-by-step recovery instructions customized for your case — including sample messages to send Binance Support.
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