Hello. Please help me. I don’t know what to do anymore, I even wrote to support. I received money on Binance for the first time and the system requires information about the sender. I can't get any information from the sender. This situation has been going around in circles since the 5th. Is there really nothing that can be done? I didn’t know that additional actions would be required. It seems they are hanging in the balance but at the same time nothing can be done with them! Confirmation is required and that's all...