#soynuevo I made a deposit and it was debited from my bank, but then it was rejected by Binance. They told me they would issue a refund, but 15 days have passed and I still haven't received my money. Ten days ago I submitted an appeal and they haven't responded either. According to Binance, the time to resolve it was 3 days. Now it only gives me the option to send a reminder and they tell me I need to be patient while it gets resolved. Do you know what else I can do or roughly how long this might take?
I'm new, can someone help me how long does Binance take to respond to an appeal? I made a deposit and it was rejected from my Binance account, but it was debited from my bank account.
_bitcoincito_
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📢 SCAM ALERT 🚨🚨
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🛑Beware of P2P scams on Binance🛑
Scammers are increasingly targeting P2P transactions. Here's how it works:
1. Initial setup: the victim places an order and completes the fiat payment to the scammer.
2. Scammer tactics: the scammer communicates with the victim via phone or Telegram, urging them to cancel the order for a refund. Less vigilant users might comply, allowing the scammer to quickly transfer or sell all the cryptocurrencies.
3. Advanced deception: for more cautious users, scammers impersonate Binance customer service and convince the victim to scan a web login QR code. This gives scammers access to the victim's account, allowing them to cancel the order and steal the cryptocurrency.
Protect yourself:
- Once you have paid, never cancel the order.
- Verify customer service requests through Binance's official channels.