issues in different regions

Operational & Product-Related Issues

TerraUSD (UST) Crisis

Binance had invested in and promoted the UST stablecoin. After its collapse, Binance triggered arbitration for U.S. investors seeking damages, compelling resolution in Hong Kong

Customer Support & Platform Bugs

Users report recurring issues across platforms:

App crashes and loading loops, especially on Android (notably Google Pixel devices)—often resolved temporarily by reinstalling

Account verification difficulties, KYC failures, “stuck” verifications, and lengthy waits with unsupported customer service channels

Chart loading bugs: For Windows desktop users, spot trading charts failed to load; reinstalling helped for some