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Alexander Guevara
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Mercantil doubled its U.S. dollar credit portfolio over the past yearMercantil doubled its U.S. dollar credit portfolio over the past year Recently, Mercantil expanded the functionalities of its web platform with new tools to speed up its clients' digital operations. In August, Banco Mercantil recorded strong growth in its credit portfolio, with an increase of 104.4% in dollars over the last year that allowed it to move up to fourth place in the category ranking, according to figures from the consulting firm Aristimuño Herrera & Asociados.

Mercantil doubled its U.S. dollar credit portfolio over the past year

Mercantil doubled its U.S. dollar credit portfolio over the past year
Recently, Mercantil expanded the functionalities of its web platform with new tools to speed up its clients' digital operations.
In August, Banco Mercantil recorded strong growth in its credit portfolio, with an increase of 104.4% in dollars over the last year that allowed it to move up to fourth place in the category ranking, according to figures from the consulting firm Aristimuño Herrera & Asociados.
Article
Mercantil doubles its loans in dollars and reshuffles the banking boardMercantil bank closed August with a figure that draws attention even within a banking system that has been growing at a fast pace: its credit portfolio doubled in dollars in just twelve months. According to data from the consulting firm Aristimuño Herrera & Asociados, the balance of loans reached 340.234 million bolívares, equivalent to about 428 million dollars, with a year-on-year increase of 104.4% measured in foreign currency and 1,004.8% in local currency. This push moved it from fifth to fourth place in the ranking of credits and raised its market share from 7.9% to 10.4%.

Mercantil doubles its loans in dollars and reshuffles the banking board

Mercantil bank closed August with a figure that draws attention even within a banking system that has been growing at a fast pace: its credit portfolio doubled in dollars in just twelve months. According to data from the consulting firm Aristimuño Herrera & Asociados, the balance of loans reached 340.234 million bolívares, equivalent to about 428 million dollars, with a year-on-year increase of 104.4% measured in foreign currency and 1,004.8% in local currency. This push moved it from fifth to fourth place in the ranking of credits and raised its market share from 7.9% to 10.4%.
Article
Mercantil reopens in Maiquetía: what it means for P2P and the regionLast Thursday, August 27, Mercantil reopened the doors of its branch at the Litoral Shopping Center, on Soublette Avenue in Maiquetía. That location was one of the three that the banking entity kept out of service following the earthquakes of June 24. With its reopening, the area not only regains a traditional point of in-person service, but also once again has two ATMs for handling cash. ## La Guaira and cash: a thermometer for P2P Maiquetía is, par excellence, the gateway to Venezuela: it hosts the international airport Simón Bolívar and the country’s main seaport. That means a constant flow of travelers, merchants, tourists, and also remittances. All this activity needs cash as a tool for everyday transactions, and this is where the reopening of Mercantil’s office takes on a significance that goes beyond simple customer service.

Mercantil reopens in Maiquetía: what it means for P2P and the region

Last Thursday, August 27, Mercantil reopened the doors of its branch at the Litoral Shopping Center, on Soublette Avenue in Maiquetía. That location was one of the three that the banking entity kept out of service following the earthquakes of June 24. With its reopening, the area not only regains a traditional point of in-person service, but also once again has two ATMs for handling cash.
## La Guaira and cash: a thermometer for P2P
Maiquetía is, par excellence, the gateway to Venezuela: it hosts the international airport Simón Bolívar and the country’s main seaport. That means a constant flow of travelers, merchants, tourists, and also remittances. All this activity needs cash as a tool for everyday transactions, and this is where the reopening of Mercantil’s office takes on a significance that goes beyond simple customer service.
MIA reaches 50 million conversations and now enables mobile payments In this way, the institution continues strengthening an ecosystem that puts technology at the service of people, streamlines operations, and supports them at every moment of their financial management. After seven years and managing more than 50 million conversations since its launch in 2019, the Mercantil Artificial Intelligence chatbot MIA expands its capabilities beyond assistance and transactional inquiries by incorporating the functionality to send Tpago operations—the Mercantil mobile payment—from within the chat window. This new feature represents the first financial transaction that customers can carry out directly from the virtual assistant based on artificial intelligence. The service can be used through online banking and the Mercantil Mobile People and Mercantil Mobile Business apps. From MIA’s main screen, users can select the Tpago transfer option, identify themselves, complete the recipient’s details and the transaction amount, confirm the transaction, and obtain the receipt immediately. The process is simple, intuitive, and guided step by step by the chatbot itself. To make the experience even faster, this new feature includes a built-in multi-currency calculator. MIA automatically converts amounts expressed in US dollars or euros into bolivars using the official exchange rate of the Central Bank of Venezuela (BCV) for the day, eliminating the possibility of errors. By adding Tpago transfers through MIA, Mercantil reinforces its purpose of providing customers with an increasingly integrated, intuitive, and close digital experience #MIA #Tpago #Mercantil #pagomovil #venezuela $BTC
MIA reaches 50 million conversations and now enables mobile payments

In this way, the institution continues strengthening an ecosystem that puts technology at the service of people, streamlines operations, and supports them at every moment of their financial management.

After seven years and managing more than 50 million conversations since its launch in 2019, the Mercantil Artificial Intelligence chatbot MIA expands its capabilities beyond assistance and transactional inquiries by incorporating the functionality to send Tpago operations—the Mercantil mobile payment—from within the chat window.

This new feature represents the first financial transaction that customers can carry out directly from the virtual assistant based on artificial intelligence. The service can be used through online banking and the Mercantil Mobile People and Mercantil Mobile Business apps.

From MIA’s main screen, users can select the Tpago transfer option, identify themselves, complete the recipient’s details and the transaction amount, confirm the transaction, and obtain the receipt immediately. The process is simple, intuitive, and guided step by step by the chatbot itself.

To make the experience even faster, this new feature includes a built-in multi-currency calculator. MIA automatically converts amounts expressed in US dollars or euros into bolivars using the official exchange rate of the Central Bank of Venezuela (BCV) for the day, eliminating the possibility of errors.

By adding Tpago transfers through MIA, Mercantil reinforces its purpose of providing customers with an increasingly integrated, intuitive, and close digital experience

#MIA #Tpago #Mercantil #pagomovil #venezuela $BTC
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