The Application of WCT in SF Express Same-City Urgent Delivery End Delivery Optimization and Customer Rights Protection
In 2024, SF Express Same-City Urgent Delivery will utilize WCT technology to improve end delivery services. During the delivery process, information such as package location and delivery time nodes will be recorded on the blockchain in real-time, allowing customers to accurately track delivery progress through the SF Express Same-City APP. At the same time, customers will use WCT to pay for delivery fees, with transaction records instantly recorded on the blockchain to ensure fund safety. In case of delays, damages, or other issues with the package, responsibility can be quickly determined based on on-chain data, facilitating compensation. Additionally, SF Express Same-City Urgent Delivery will optimize delivery routes through on-chain data analysis, improving delivery efficiency. In 2024, the on-time delivery rate of SF Express Same-City Urgent Delivery will increase to 98%, customer complaint rate will decrease by 85%, and customer repurchase rate will grow by 42%, significantly enhancing competitiveness in the same-city delivery market.
