Day 38th of my account being restricted from making withdrawals and binance still keep sending AI replies without doing nothing .

Don't save on binance mates, because once you have an issue . it will take ages to resolve and sometimes you will loose your funds to them

binance my withdrawal was restricted and my account placed on a 30 day review since the 22nd of December. Today is the 38rd day my account and assets is still locked up till now. May I know why my account is still restricted from making withdrawals. My case number is #135590508 although it was changed from #133959940. They keep sending AI messages to me without an agent helping out and also telling me they're doing their best to get my account working. For how many days now