资本先锋

Premium income in the global personal property insurance market continues to grow, but concentration is increasing and compatibility is declining. Insurance companies need to strengthen four key capabilities: improve specific sales channel capabilities; achieve cross-functional collaboration and accelerate feedback loops; modernize claims through advanced analytics and automation; respond to changes in the risk landscape through innovation and fully realize customer relationships. China's personal property insurance market is driven by the development of auto insurance, but the problem of uneven product development is serious. Insurance companies should focus on product innovation, channel construction and operational claims capabilities, and establish a cross-functional feedback mechanism at the organizational level.

In an interview with Vik Malhotra and Asheet Mehta, senior partners in McKinsey's New York office, James Gorman (Chinese name "Gao Wen"), chairman and CEO of Morgan Stanley and former McKinsey senior partner, shared his thoughts on reshaping financial giants strategies, the importance of corporate culture, and key executive responsibilities.

Gorman emphasized that the company should use wealth and asset management business as "ballast" to maintain business stability and growth. To strengthen the construction of company culture and realize the transformation process from development strategy to reality, the key success factor is to focus on the stability of the development curve.

In addition, Gorman said that CEOs need to select areas where development is expected to produce the greatest results and pay attention to development progress. Among the company's senior management team, Gorman values ​​the strong abilities and cooperative spirit of each member.