"Is your P2P transaction 'stuck'? What you should NEVER do and what you should do instead 🚨"
The Common Scenario
You just sent the money for a P2P purchase, marked the order as 'Paid', but the seller hasn't confirmed. Minutes pass, and you feel anxious. What to do at that moment?
The Golden Rule! (What NOT to do)
NEVER, under any circumstances, cancel the order after you have sent the money.
If you cancel the order, Binance's security system automatically releases the seller's cryptocurrency as if the transaction never happened. In that case, you would have sent your money and the cryptocurrency would have gone to the seller, resulting in a total loss for you.
What you SHOULD do
Binance's security system is designed to protect you if the seller remains silent. Here are the correct steps to follow:
Step 1: Be patient: Give the seller a few minutes to check their bank account and confirm. They might be busy sometimes.
Step 2: Use the chat: Contact the seller through the Binance order chat. Send a screenshot of your receipt and a friendly message, such as: "Hi, I have sent the money. Can you please confirm?"
Step 3: Use the 'Appeal' button: If the order time expires and the seller has not responded, the 'Appeal' button will be activated. Click it immediately to open a case and have a Binance agent intervene to resolve it.
"Have you ever had a 'stuck' P2P transaction? What did you do at that moment?"