ALPHA risk control can hit anyone manually trading in the wallet every day. The customer service's meaning is very clear: there is simply no way to do anything but appeal. To put it bluntly, it doesn't matter whether you used third-party software or not; first, risk control is enforced, and then you will naturally appeal. This is like locking you up first regardless of whether you are guilty, and then asking you to prove your innocence. I don't know if the studio has done anything to me, but I see a lot of innocent people getting hit in the square. Since it has to be like this, everyone should be under risk control, and everyone should prove their innocence. I heard that appeals also have a high probability of failing. I don't have my ID on me, and I'll have to wait a few days to go home before I can appeal.