Main point
Scammers impersonating others often use WhatsApp and other messengers for phishing, trying to deceitfully obtain users' personal data.
Binance has an official channel on WhatsApp, but we never contact users on this messenger to give investment advice, discuss cryptocurrency purchases, or request funds. All communications are conducted solely through our official platforms.
Be cautious of suspicious groups on WhatsApp—stay vigilant and always use Binance's official communication channels.
Report suspicious activity to support.
Your safety and the protection of your account is our top priority.
There have been cases where scammers impersonate Binance management and employees in WhatsApp groups to deceitfully obtain users' confidential information. Be aware of such scams and be ready to protect yourself from them.
Note. Binance never contacts users through WhatsApp to provide investment advice or ask them to invest in a project or token. However, we have an official WhatsApp channel intended for informing about news and security threats.
What is the danger
One word: phishing.
Phishing occurs when scammers try to deceitfully get victims to send funds or provide confidential information via email, messages, or on sites that closely resemble legitimate platforms or services. Here’s what individuals impersonating Binance representatives do on platforms like WhatsApp:
Impersonating individuals. Scammers create fake profiles similar to those of Binance representatives and employees.
Emphasizing urgency. Scammers may claim that you have an urgent issue with your Binance account.
Requesting confidential information. Scammers ask for login credentials and two-factor authentication codes or even request you to transfer funds to them.
Gaining trust. Criminals may use seemingly credible information that they often find in public sources.
How Binance contacts users
Binance interacts with users only through the following channels:
24/7 Binance support service on the customer service portal.
Official account on X.
Telegram. Always verify contacts using the Binance Verify tool. It allows you to authenticate websites, email addresses, Telegram IDs, and other communication channels.
Email. Always use the Binance Verify tool to check the sender's address.
How to protect yourself from WhatsApp fraud
Follow the advice:
Never share confidential information. Do not provide account details and personal information to unofficial or unverified sources.
Update your WhatsApp privacy settings. Make it so that only specific contacts can add you to groups. In WhatsApp, go to 'Settings > Privacy > Groups', and then select 'Contacts except...' or 'My Contacts' to limit who can add you to groups.
Use Binance Verify. If in doubt, always check if the Binance representative is legitimate. The tool allows you to verify email addresses, phone numbers, WeChat IDs, Twitter accounts, and Telegram IDs.
Use Binance's 24/7 support service. If you have concerns or doubts, seek help from the official Binance support service.
The best weapon against scammers is vigilance and awareness.
By knowing how phishing scammers typically operate, you can more effectively recognize signs of fraud and protect yourself. Remember, Binance never contacts users through WhatsApp to give investment advice or request funds. Stay vigilant and always use official communication channels.
Exercise caution and always verify the identity of the person contacting you before interacting with them.#BinanceAlphaAlert