We are Hiring !!!
We are looking for a partner responsible for customer service and collecting product feedback, who needs to have good communication skills and sensitivity to products, welcome to join us!
Job Responsibilities:
Provide professional and timely customer support to infini overseas users (English/Chinese);
Carefully answer users' questions related to infini and related card products;
Systematically collect and organize user feedback, identify potential opportunities to enhance user experience;
Efficiently connect with product and development teams, promote continuous product optimization, and continuously improve infini user satisfaction.
Job Requirements:
Familiar with infini or similar payment card products, have customer support or product-related experience, love products, and have a strong service awareness and willingness to grow;
Fluent in English and Chinese, with excellent cross-cultural communication skills;
Structured thinking, focus on user experience, with systematic thinking and summarization skills;
📧 Please send your resume to [email protected]