Step-by-Step to Fix the Language Issue

Go to Binance Support Chat

Open binance.com/en/chat

Or open the Binance app and tap the headset icon on the homepage (top right corner)

Start the Chat

Click or tap “Get Support” to begin talking to the chatbot.

Get Past the Bot

When the bot responds, choose.

Unsolved

Then select, Not relevant

Next, click Yes, transfer to customer support

Wait for a Support Agent

A real person will join the chat to help you.

Ask Them to Change Your App Language

Tell the support agent

My app language changed automatically. Please help me set it back to my preferred language

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