$ORCA $ORCA
Contract deliberately robbing money?
I set the closing price at 3.44, showing a profit of 88u
Clearly, the price reached 3.44 in the third minute but didn't close, instead it closed at 3.09, resulting in a loss of over 100u. When I contacted customer service, they gave a bunch of excuses saying it was my fault? This is truly outrageous. They talk about what marked price to reach, it's disgusting. The chart shows the contract price, but when closing, they say I set the marked price. This is the first time I've encountered such a disgusting situation, and the contract doesn't provide compensation, and customer service doesn't admit any mistakes.
Furthermore, even if I set the marked price, why was there a profit of 88u when I set it to 3.44? Is the platform out to suppress users? Refusing to close at the point where others have made a profit, while others don’t use the so-called marked price chart, and yet you tell me it’s marked price closing, it’s really disgusting.
