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To provide context, I received offers from people promoting this broker called Quotex, so I decided to investigate.
"Quotex is a digital options broker that allows its users to invest in over 100 markets. However, it has recently attracted attention due to certain irregularities and for operating from a tax haven."
Common Issues Reported by Quotex Users
1. Withdrawals and Deposits:
Delays in Withdrawals:
There have been reports of delays in processing withdrawals, which can be frustrating, especially when quick access to funds is needed.
2. Hidden Fees:
Some users have mentioned that they are charged fees that are not clearly specified when making deposits or withdrawals.
3. Technical Issues:
Platform Crashes:
Some users have experienced crashes or instability on the platform, especially during periods of high market volatility.
3.1. Errors in Trades:
There have been reports of cases where trades do not execute as expected, which can result in unanticipated losses.
4. Customer Support:
Slow Responses:
The response time from customer support is slow and sometimes does not resolve deposit and withdrawal issues on the platform.
4.1. Lack of Clarity:
Sometimes, customer support responses are not clear or do not fully resolve the issues raised.
5. Regulation and Security:
Although Quotex claims to be regulated, some users have expressed concerns about the lack of transparency regarding specific regulatory entities.
5.1. Data Security:
Some users have expressed concerns about the security of their personal and financial data, especially in the event of cyberattacks.
(Current images, the app also features 5-star recommendations generated by AI)
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