🚨 Help Needed: Account Assets Frozen – What’s Going On? 🚨
A friend reached out with a concerning issue: His assets have been frozen without any prior warning. He has been using the platform since December and now sees a "FREEZE" message under his assets.
Possible Reasons for Freezing:
🔹 Unusual Transactions – Large or rapid transfers might have triggered security protocols.
🔹 KYC or Compliance Issues – Incomplete verification or flagged activity could lead to a temporary hold.
🔹 Exchange Policy Updates – Some platforms freeze assets due to ongoing investigations or compliance checks.
🔹 Linked to Suspicious Activity – If funds came from a questionable source, the system may flag the account.
What Can Be Done?
✅ Contact Customer Support – Open a ticket and request clarification on the freeze.
✅ Check Email Notifications – Exchanges often send alerts about suspicious activity.
✅ Verify KYC Status – Ensure all documents are up to date.
✅ Wait for Resolution – Some freezes are temporary and lifted automatically after review.
🔎 Has anyone experienced this before? Drop your insights below—let’s help find a solution!