Hackers reach out to exchanges, who will protect the safety of funds?
An exchange was heavily scammed by hackers, losing a significant amount of money, but their withdrawal service didn't stop!
This incident happened on Friday morning, and the head of the exchange, Ben Zhou, exploded live on air, saying that they were scammed out of a huge sum of money in just two hours. Withdrawal requests piled up like a mountain, but they still gritted their teeth and worked overtime to ensure everyone could withdraw their money; the withdrawal service absolutely cannot be interrupted!
Look at the data from Coingecko, the trading volume of this exchange has skyrocketed, almost doubling, as everyone rushed to trade after hearing the news.
Ben Zhou also said they were considering bridge loans so they wouldn't have to buy coins on the market and could directly fund accounts, minimizing the impact on other users.
But how exactly did the hackers steal the money? They are also at a loss. They speculate that the hackers might have hacked into all the signers' computers. You know, for a wallet managed by multiple people, it requires several approvals to execute a transaction. Also, the Ethereum wallet brand they used might have caught the hackers' attention.
However, this is all speculation; Ben Zhou didn't blame anyone since even the best servers can be compromised by hackers. But the exchange’s security team stated on Twitter that they found no evidence indicating that the official system was hacked.
Moreover, Ben Zhou wrote that even if the police assist, the stolen money might not be recoverable. However, this money is only a small part of the total assets they manage.
This incident is truly alarming, but it also shows that this exchange's responsiveness is impressive!
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