Good day, please someone who can guide me as this prevents me from receiving my #WLD that are given to me every month. I marked in the screenshot how I could solve that problem. I have already written to support and they did not give me a response on how to recover it. I have not changed anything on my phone and everything is the same. The only thing is that I changed the battery of my phone and had to restore it to factory settings, and before that, the app was not working properly.