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Binance Help Center
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Reset 2FA
Reset two-factor authenticator.
Reset Password
Change your password.
Name/Birthday Correction
Correct your name/birthday.
Legacy Inheritance
Claim deceased user's assets.
Change Residential Address
Change address and provide new Proof of Address documentation.
Reset KYC
Identity verification update.
Appeal KYC Rejection
Request review of verification rejection.
Crypto Deposit Not Arrived
Crypto Deposit not credited to Binance account.
Transaction History
View transaction records.
Fiat Deposit Not Arrived Appeal
Investigate missing or delayed fiat deposit record.
Fiat Deposit Suspension
Request review for failed fiat deposit via card.
Fiat Withdrawal Not Received
Investigate fiat withdrawal that has not arrived.
Appeal P2P Performance Metrics
Revert completion rate/remove negative comment.
Refund funds to P2P Counterparty
Refund counterparty to resolve P2P dispute.
Lift P2P Suspension
Review inappropriate P2P trade suspensions.
P2P Order Receipts
Request P2P order confirmation receipts
Non-P2P Related Scam Report
Report potential rug pulls or investment scams.
Disable Account
Request to manually disable account