Premium income in the global personal property insurance market continues to grow, but concentration is increasing and compatibility is declining. Insurance companies need to strengthen four key capabilities: improve specific sales channel capabilities; achieve cross-functional collaboration and accelerate feedback loops; modernize claims through advanced analytics and automation; respond to changes in the risk landscape through innovation and fully realize customer relationships. China's personal property insurance market is driven by the development of auto insurance, but the problem of uneven product development is serious. Insurance companies should focus on product innovation, channel construction and operational claims capabilities, and establish a cross-functional feedback mechanism at the organizational level.