✨«Deal with the blocking»: The Central Bank forced banks to be honest.

🔥No more excuses "due to internal rules."

The Bank of Russia clearly stated: if your account was blocked under laws 115-FZ or 161-FZ, the bank is obliged to explain the reason — specify the law, article, clause, and advise what to do next.

⚡️How to act:

☄️They won’t give a reason?

-File a complaint about the bank's poor performance, attach screenshots of the correspondence.

-Lack of response is already a violation.

Gather evidence. Describe the transaction (who, why), attach confirmations (screenshots of orders, exchanges, accounts, receipts, contracts), explain where the money came from and how it moved.

🔈File complaints sequentially: first the bank, then a quality complaint, then compliance or risk service, and only then to the Central Bank.

⚠️Request template:

"Please specify:

(1) the law and clause under which the account was blocked;

(2) the exact reason or risk indicator;

(3) the deadlines and procedure for consideration;

(4) a list of documents for unblocking;

(5) contacts of the responsible department.

Outcome: Blocking is now not a sentence, but a process. Banks are required to explain why they blocked the account. This is your chance to demand clear answers and protect your money.