#DeFiGetsGraded

Users expect to dial a simple short code or tap a “Voice Assist” app on their TECNO phone, select their preferred language, and hear clear, short voice messages about farming, health, business tips, and phone usage. They also expect these updates to be automatic for critical alerts, even without internet.Currently, rural users rely on radio broadcasts or word-of-mouth to get important updates. Some NGOs run IVR (Interactive Voice Response) systems, but they are limited in reach and not phone brand-integrated. TECNO’s built-in Voice Assist Kenya would be faster, more reliable, and available offline, pre-installed for rural-friendly accessibility.