A Microsoft user has sued the company after it announced an October 14 deadline for Windows 10 PC. According to the user, the company will leave many of its customers vulnerable to security attacks.
The Windows 10 user is suing Microsoft because the company has announced that it will stop supporting the older operating system in favor of the newer models.
Microsoft faces lawsuit amid decision to end support for Windows 10
The lawsuit was filed in California by Lawrence Klein, who claims that the company’s decision will leave “many millions” of people vulnerable to cyberattacks and data security incidents. Klein owns two Windows 10 laptops that will become obsolete in just eight weeks, and is seeking a court order that will compel Microsoft to continue providing free support until the number of devices running its older operating system falls below a “reasonable threshold.”
Currently, Windows 10 PCs account for around 45% of the 700 million Windows devices in use. Microsoft’s decision to end support means that after the October deadline, users will need to either upgrade, buy a new device, or pay for extended security updates. Klein’s complaint alleges that the company is well aware that many users will neither buy new hardware nor pay for support, leaving them exposed to heightened risks.
The lawsuit also mentioned that a significant number of users, consisting of an estimated 240 million PCs, cannot upgrade to Windows 11 due to hardware limitations. Klein argues that these users are being effectively “forced” to purchase new devices or pay unanticipated fees for extended support. Klein also claims that beyond the immediate security concerns, Microsoft’s decision is driven by a long-term strategy to push customers toward new devices designed to work with the company’s latest software offerings, including generative AI tools such as Copilot, which comes built into Windows 11.
In the lawsuit, Klein mentioned that when Microsoft announced plans to end support, the operating system still held more than half of the Windows OS market share. Klein alleges that by discontinuing support while so many users were still on the platform, Microsoft aimed to accelerate hardware sales and boost adoption of its AI-driven products. The legal filing further argues that this approach will have “the inevitable effect of decreasing trade in generative AI products of Microsoft’s competitors, increasing the barriers to entry in the generative AI market, and dampening innovation and consumer choice.”
Microsoft currently has an extended support offer for Windows 10 through two options. Either a paid plan that costs between $30 and $60 annually, or a free extension available under certain conditions. This applies to all Windows 10 users, regardless of whether their devices meet the hardware requirements for Windows 11.
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