Many users have encountered "stuck" situations when applying for withdrawals on Forex—funds not credited, applications rejected. In fact, most of these problems have clear reasons and can be resolved specifically:

1. Common 4 major reasons for withdrawal failure

  1. Account information incorrect
    Even if one character or number is wrong in the name, bank card number, or bank information, it may cause the bank to be unable to credit the funds, thus the money is naturally "stuck on the way".

  2. Bank does not support this channel
    Some banks have restrictions on withdrawals from foreign platforms, such as Agricultural Bank, Industrial and Commercial Bank, and Minsheng Bank may have receiving obstacles, directly leading to withdrawal application failure.

  3. Amount does not comply with rules
    If the withdrawal amount is below the platform's minimum standard (such as a minimum of 100 USD in some scenarios), or exceeds the actual available balance in the account, the system will automatically reject the application.

  4. Account status abnormal
    If the account is temporarily frozen due to violations, unverified identity, or pending orders, the platform will suspend the withdrawal function and the abnormal status must be resolved first.

2. Corresponding solutions, one-stop resolution

  • Incorrect information? Correct and resubmit in time
    Log in to your Forex account, verify personal information and bank card information item by item (especially the name of the bank branch), modify and resubmit the withdrawal application, usually it can be credited within 1-3 working days.

  • Bank does not support? Change card and retry
    Prioritize choosing banks like China Merchants, China Construction, and Pudong Development that support receiving foreign funds. Update the bank card information in the account and apply again to reduce channel obstacles.

  • Amount non-compliant? Adjust the value range
    Check the platform's withdrawal rules to ensure the amount is within the "minimum standard - available balance" range to avoid being intercepted by the system due to value issues.

  • Account abnormal? Contact customer service for investigation
    Directly inquire about the account status through the Forex official customer service channel (online consultation or phone), follow the instructions to complete identity verification, settle orders, etc., and after lifting the restrictions, withdrawal can be restored.

3. Tips: Avoid being blocked from withdrawing again

Before the next application, it is recommended to confirm 3 things in advance:

  1. The bank card status is normal and supports receiving foreign exchange;

  2. Information matches completely with ID card and bank card (name pinyin must match the document);

  3. Withdrawal amount complies with platform rules, avoiding operations during the account freeze period.


If you have had similar experiences, feel free to share your solution experience in the comments to help others avoid detours~

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