WCT's Customization and After-sales Traceability in the Furniture Industry
Customization in furniture faces issues such as design and delivery discrepancies, and unclear after-sales repair responsibilities. WCT chains the customization contract, design drawings, production processes, and quality inspection reports, allowing consumers to pay the remaining balance with WCT. After adopting WCT, a certain furniture customization brand saw a 90% reduction in delivery discrepancies, a 65% decrease in after-sales disputes, and a 50% increase in customer satisfaction, providing greater assurance for customized furniture.