Having your account locked — even temporarily — is a nightmare for any trader. Here are 5 common mistakes that can get you “kicked off the exchange” and how to avoid them.
1. ⛔ Entering the Wrong Password Too Many Times
Just entering the wrong password 5 times within 30 seconds, the system will automatically lock the account to protect you.
Real situation: Sometimes just because you are in a hurry or panicking, continuously making mistakes is enough to get locked.
👉 Solution: Stay calm, use the “Forgot Password” function if needed, and do not try too many times in a row.
2. 📲 Logging in with a New Device but Without 2FA
Got a new phone? Using a strange laptop? Changed your IP address?
Without enabling two-factor authentication (2FA)?
➡️ Binance will mark your account as “at risk” and temporarily lock it for verification.
👉 Solution: Always enable 2FA using Google Authenticator or SMS. When changing devices, prepare in advance and verify fully.
3. 📨 Ignoring Warning Emails from Binance
Binance often sends an email asking: “Is this you?” if unusual behavior is detected.
If you ignore it, the system may temporarily suspend the account to protect you from unauthorized access.
👉 Solution: Always check your inbox (including spam), promptly respond to warning emails.
4. 🆔 Not Updating Identity Verification (KYC)
Binance sometimes requires you to re-verify personal information when there are policy updates or regional regulation changes.
If you always ignore it, then congratulations — your account may be frozen until you complete KYC again.
👉 Solution: Always update your personal documents on time. When new KYC requests arise, handle them as soon as possible.
5. 🚫 Receiving Money from a “Suspicious” Wallet
Even if you don’t intend to, if your account is linked to or receives money from a wallet suspected of money laundering/hacking, Binance may automatically lock the account for investigation.
👉 Solution: Only trade with trusted wallets and individuals. Avoid receiving money from unclear sources.
✅ Quick Tips to Keep You Safe
Always enable 2FA
Check and respond to Binance emails
Use a “clean” device and real information
If locked, calmly follow the instructions from customer support
Smart trading – Protect your account like you would protect your real wallet. Just a little carelessness can lead to losing access for a week or even longer!