You don't know until you check, JD.com’s delivery service lost 1.3 billion in the first quarter. Liu Qiangdong remains calm and continues to pay social security for 120,000 riders. He always says the lowest cost cannot rely on squeezing employees; it must be achieved through technology to reduce costs and increase efficiency. The wages of delivery personnel have increased seven times in a year and a half, and Beijing riders can earn over 10,000 a month. Merchant commissions have been reduced to below 5%, and in the early days, it was even zero commission. It’s no wonder that orders surged from 5 million to 10 million a week. However, money is burning too quickly, and many places are discussing low-price dumping, with merchants complaining that they bear 70% of the subsidies themselves. Some say he is reckless, but employees and customers appreciate this sincerity. I use JD.com because I appreciate that they don’t play tricks.
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