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I NEED HELP😞😞

Hey guys P2P issue here 😞😞

Hey guys, I have someone in P2P who provided me with wrong payment information or, let’s say they weren’t full,

and since I suspected that I asked them three times to confirm that they are sure about the information and I sent them many screenshots and they said it’s alright

But it didn’t end well, they did not receive any funds, and it went out of my bank already

And it is not in their account either

📌I submitted an appeal and the

I provided many many many many proofs of payment, and it’s clear in the chat that the other side confirmed each and every step I was doing, and I didn’t transfer the money until they confirmed it

And now

1- CS is asking me to contact my bank,

(I did)

2- CS is asking me to contact the other parties payment service provider

( I DID )

3- until now the other party refuse to contact their service provider

4-and during the investigation. I found out that they were using a third-party payment

5-they are not in the country We are training its fiat currency

6- they don’t speak the language of the countries that we are trading its fiat currency

CS keeps delaying the appeal and keeps asking me for more evidence what should I do??????