Digital and Technological Initiatives
#bob
1. Launched BOB World, a unified digital banking app.
2. Adopted AI, ML, and analytics for fraud detection and customer insights.
3. Using blockchain for secure cross-border payments (pilot stages).
4. Introduced Voice and Chatbot Banking for better user experience.
5. Investing in cybersecurity and cloud migration.
6. Offers paperless loans and instant account opening via eKYC.
7. Collaborates with fintech startups under innovation programs.
