Binance User Consultation
1. Account Overview
Confirm user’s account is active and verified (KYC completed)
Review account security: 2FA, anti-phishing code, withdrawal whitelist
2. Current Needs/Goals
What does the user want to achieve? (e.g., trading, earning, investing)
Experience level: beginner, intermediate, advanced
3. Market Update
Today’s crypto market trends
$BTC, $ETH, and major altcoins performance
Relevant news impacting prices
4. Trading Tools Overview
Spot vs. Futures trading
Using Stop-Limit, OCO, and market orders
Risk management basics
5. Binance Features
Binance Earn (staking, flexible savings)
Launchpad/Launchpool opportunities
Copy Trading / Trading Bots (if available in region)
6. Regulations & Tax
Local regulations updates (if applicable)
Overview of tax obligations and reporting
7. Questions & Troubleshooting
Resolve any user issues (e.g., withdrawals, failed trades)
Help with navigation or feature usage
8. Security Best Practices
Password management
Device security
Avoiding phishing and scams