$ALPINE $ASR $SOL Response regarding the mobile wallet recovery issue, below is a summary of common situations and solutions:
Possible reasons for backup recovery failure
Backup file corruption: If the backup process is interrupted or there is a storage medium failure, the backup file may become unrecognizable. It is recommended to check the integrity of the backup file or try to recover from another backup source.
Incompatible version: After upgrading the wallet application, an old backup may not be directly recoverable. It is necessary to confirm whether the application version at the time of backup matches the current version.
Mnemonic phrase/private key recovery process
Verify mnemonic phrase order: Ensure that the order of the 12/24 mnemonic phrases entered is exactly the same as when created, including case sensitivity and spaces.
Check derivation path: Some wallets (such as BIP44 standard) need to confirm whether the derivation path is correct, a common path is m/44'/60'/0'/0.
Suggestions for handling account anomalies
Network synchronization issues: When the blockchain node is not fully synchronized, account balances may appear abnormal. It is recommended to wait for synchronization to complete or switch node servers.
Transaction record loss: Some decentralized wallets require manually adding token contract addresses to display holdings, it is necessary to verify the contract address corresponding to the assets.
(Note: Specific operations should refer to the official documentation of the corresponding wallet, and it is recommended to conduct small tests before involving sensitive operations.)
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