As PI Day approaches, many Pi Network users or Pioneers could lose their accumulated Pi coins.

The risk comes following widespread complaints about the inability to complete the Know Your Customer (KYC) verification process.

Growing Frustration Among Pi Network Users

In a late February announcement, the Pi Network team stated that users who fail to complete KYC and migrate their balance to Mainnet within the extended grace period—ending at 8:00 AM UTC on March 14, 2025—”risk losing most of their mobile balance.”

“…the end of the Grace Period is inevitable to make sure the network can move on in its new phase without large sums of unverified and unclaimed mobile balances.Thus,this is the last chancefor any Pioneer to complete the required steps to avoid forfeiting their past mobile balances,” read the announcement.

This announcement has sparked widespread frustration among Pioneers. Based on discontent shared on X (Twitter), many claim they have attempted but failed to complete KYC. Crypto enthusiast Rod Thompson called the situation the biggest con job of crypto, with up to 10,000 PI Coins on the line for him.

“The Pi Network has been earning ad revenue for every one of my daily mining sessions, but I’m going to lose over 10,000 pi coins because people I haven’t spoken to in two years haven’t done KYC. At least one of them passed away over a year ago. That’s over $10,000 due to me for my efforts,” Thompson lamented.

Thompson is not the only Pioneer questioning the fairness of the Pi Network system. Another user, S.O.H.,describedthe situation as “mass social engineering on blockchain.” Meanwhile, others, such as Ahmady Ala, reported that despite mining Pi for six years, they have yet to be allowed to complete KYC.

Pioneer’s screenshot on KYC issues with Pi Network. Source: Ahmady Ala on X

In the same tone, some users have had their KYC documents pending for over two years without resolution.