If you have ever been scammed during P2P trading on Binance, you surely know the helplessness and despair. Five months ago, I thought my USDT was definitely lost, but unexpectedly, with the professional help of Binance customer service, the money miraculously returned to my account! Now I want to share my true experience and insights on safe trading with everyone.
1. Refund Scam: My Experience
In November 2022, I made a transaction with a buyer on the Binance P2P platform. The buyer placed an order to buy 100,000 USDT, and the transfer was quickly received. After checking the bank's receipt screenshot, I followed the process and sent the cryptocurrency to the buyer. However, just three hours later, the buyer suddenly told me that there was a 'transfer operation error' and wanted me to refund the USDT. I immediately felt something was wrong and quickly checked my bank account, discovering that the transfer had already been canceled.
2. The Road to Rights Protection: Do Not Give Up
Many people consider themselves unlucky when they encounter such situations, but I don't want to just let it go. I need to seek an explanation for myself:
Preserve Evidence As soon as I noticed something was wrong, I quickly took screenshots of the transaction records, chat logs, and the bank's cancellation notice and saved them. Initiate a Complaint I initiated a dispute on the Binance P2P platform, explaining everything in detail and submitted the preserved evidence. Follow Up I inquired about the progress every week through customer service channels and promptly added any new evidence.
This was indeed a difficult waiting period. For the first three months, I checked my email every day for news. It wasn't until the fourth month that the customer service team started to communicate with me regularly about the specifics of my case. Finally, in the fifth month, I received an official email from Binance, informing me that my USDT had been fully refunded!
3. Summary of Safe Trading Experiences
Choose Payment Method Wisely Always opt for payment methods that provide real-time bank transfers. Avoid using payment methods that can be canceled, such as certain third-party transfers. Be Cautious with Fund Confirmation Always wait until the funds are fully received and the bank's clearing is complete before releasing the cryptocurrency. Utilize Platform Functions Well Make good use of Binance P2P's 'Escrow Service'; until the buyer confirms, the funds are held by the platform. Enhance Risk Awareness Be cautious of unusually high premium orders; if you're making a large transaction, it's best to split it into several batches.
My experience this time made me deeply understand that even if you encounter fraud, as long as you can remain calm and act quickly, utilizing the resources of the platform well, there is still a chance to recover your losses. I am truly grateful to the Binance customer service team for their professionalism and responsibility, which has made me believe again that digital asset trading platforms are very safe.
Lastly, I want to clarify that this article is just sharing an experience and is not an investment advice. Cryptocurrency trading is very risky, and everyone must be cautious when making decisions and take appropriate risk prevention measures.
