complaining about scratched backs on their newly purchased iPhone 17 Pro and Pro Max units, with photos flooding social media platforms like Weibo. The hashtag related to the issue garnered over 40 million views, with many users expressing frustration and disappointment.
*The Issue:*
- *Scratched Display Phones:* Reporters found scratched display phones in Apple stores in Hong Kong and Shanghai, with deep grooves visible on the Pro and Pro Max models.
- *Aluminum Shell:* Apple's switch to an aluminum shell has raised concerns about scratch resistance, particularly on darker-colored devices like the deep blue variant.
*Apple's Response:*
- *No Comment:* Apple has not publicly commented on the issue or provided a timeline for addressing the problem.
*Previous Issues:*
- *iPhone 7 and 6:* Apple has faced similar issues in the past, with the iPhone 7's jet black finish scratching easily and the iPhone 6 bending if kept in a pocket.
*Availability and Shipping:*
- *Limited Stock:* Apple stores in Hong Kong and other parts of Asia had limited stock, with long shipping times for the Pro and Pro Max models.
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