🔥 Emergency Response Timeline for #Crypto Marketing Department
Recently, a lot of crypto projects have faced significant breaches and other shit: #Bybit , #Merlin Chain, Level_Finance , LayerZero_Fndn, etc.
This guide is prepared as an official emergency response protocol, intended for rapid, coordinated execution in crisis situations.
🚨 EVENT 0 (Crisis occurs)
T+0 minutes:
Establish a dedicated channel (War Room) including #SMM , #PR , and Support.
T+2 minutes:
Publish an immediate official statement via Twitter/X.
T+5 minutes:
Initiate a live-update communication thread on official Twitter/X and Telegram channels. Updates must be provided every 15–30 minutes. Live preferably.
T+10 minutes:
Set up and distribute a Google Form to collect information from users.
T+15 minutes:
Prepare a FAQ document detailing the incident, status, clear user instructions.
T+20 minutes:
Publicly announce an official incentive-based Self-Report/Bounty program.
T+25 minutes:
Deploy a real-time social listening tool to monitor and address community sentiment, misinformation, and concerns promptly.
T+30 minutes:
Activate relevant influencers to amplify the official announcements.
T+35 minutes:
Formally schedule an community #AMA or Twitter Space with security experts.
T+60 minutes (1 hour):
Draft a press release outlining what occurred, actions taken, and next steps.
T+90 minutes (1.5 hours):
Disseminate the approved press release to prominent media outlets.
T+120 minutes (2 hours):
Conduct the scheduled AMA or Twitter Space session.
T+240 minutes (4 hours):
Launch a public Bug-Bounty v2 program:
"Report additional vulnerabilities promptly and receive immediate rewards."
T+1440 minutes (24 hours):
Announce "Recovery NFTs" or equivalent digital assets for community.
T+10080 minutes (7 days):
Release final official communication affirming complete operational recovery.