Can someone help me,my pi journey is like that

Creat account in 2021 ,stuck kyc 3 year,tentative 2 month,2 time approved 2 month,validating 80 members,now kyc tentative,look at my step 9 is still pending ,what can i do ,i passed every exam like liveness check,logout ,password change,100 above email to Pi CT but my issue is still pending,,