Despite the technological and regulatory developments in the Pi Network project, many pioneers face ongoing challenges, especially regarding the identity verification (KYC) process.
⚠️ Key challenges faced by pioneers as of April 20, 2025
1. Long delays in identity verification (KYC)
• Many users have experienced delays extending beyond two years in processing KYC requests, preventing them from transferring their balances to the mainnet.
• These delays are attributed to a lack of local auditors, leading to a backlog of requests.
2. Issues with personal data matching
• Some users face rejection of KYC requests due to name or identity detail mismatches between the application and official documents.
• Pi Network recently launched a feature that allows for an appeal to correct this data, but it requires a concession of part of the balance as compensation.
3. Inconsistencies in balances
• Some pioneers reported an increase in their non-transferable balances, while transferable balances decreased, raising questions about the system's transparency.
4. Unfair distribution of rewards
• Some users feel frustrated due to what they consider an unfair distribution of rewards, as some users receive larger rewards despite less activity.
🛠️ Team efforts to resolve issues
• Improving the KYC process: Pi Network has introduced updates that allow for corrections of minor errors in phone numbers and names to facilitate the verification process.
• Extension of deadlines: The network has extended the deadlines for completing KYC and transferring balances, giving users additional time to complete procedures.
📌 Recommendations for users
• Data verification: Ensure that your personal information in the application exactly matches the official identity documents.
• Use official channels: Rely only on the official channels of Pi Network for information and submitting requests.
• Patience and follow-up: Due to the large number of requests, the verification process may take time, so it is recommended to be patient and regularly check the status of the request.
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