#CanadaSOLETFLaunch To restore access to your account, please contact us at the general inquiries email address provided in the section: Android/IOS: Menu - Other - Customer Service - Contacts. Mobile version: Menu - Information - Contacts. Full version: Contacts at the bottom of the main page. Attach a photo of your identification document, specify the game account number, and describe the situation. If you have access to the account and the secret key to disable two-factor authorization, please go to the section: Android/IOS: Menu - Settings - Security Settings - Two-Factor Authentication. Mobile version: My Account - Profile - Security - Two-Factor Authentication. Full version: My Account - Security - Two-Factor Authentication.