Because I have two dexx accounts, I wanted to cancel one 15 days ago. I found out that I could still log in after the cancellation, so I asked customer service. They said they are worried that some people might accidentally delete their accounts, so they provide a recovery period. If you log in again during the recovery period, the previous cancellation process is canceled. I thought that was fine, after all, some people really don't pay attention to the text and it would be troublesome if they deleted it and then contacted customer service. But I thought there must be a time limit, right? I saw that there was no mention of how long the recovery period was when canceling. I asked customer service, but they were vague and didn't tell me the exact number of days; they just said it would be best for me to register a new account to avoid affecting usage.

As a result, today marks 15 days, half a month, and I thought I would try logging in again to see if I could still log in, and it turns out I still can. What a waste of 15 days. This is ridiculous.

Next, I plan to not log in for 2 months to test it out. I’ll log in again on May 17, and if I can still log in after 2 months, I will believe that dexx has not actually canceled user data.