please help me I'm a pioneer from last 5 years but my Kyc is stuck in tentative approval. many people said I have to update the password but I am living in another country now and
Pillionaires
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Bullish
Possible cause of Delay in Tentative KYC approvals..
I made a post about kyc and a lot of people comments about being stocked at tentative kyc approval. However, from my experience so far as a pi validator, pi have no interest in keeping people stocked at the last stage which is the tentative approval, but a lot of people have failed to provide accurate and authentic information required to fasten the process.
Some of the major causes of the delay and rejection in kyc based on my experience as a validator is 1. Blurry photograph 2. Having family, friends or other people at your video (liveliness check). You are to be the only one showing on your picture or video, having multiple person on the video will lead to the rejection of your kyc. 3. Providing fake documents 4. Name mismatch: At least 2 names out of 3 must match in other to pass the name validation Providing your name in Arabic or any other form outside English can also lead to further delay. 5. Ensure to use government issued ID preferably national ID card or passports depending on your country of origin (differs). 6. Use a phone with good camera during upload of documents.
Better to use a phone with a good camera during uploading of your ID. A lot of people providing authentic documents but the pictures were not clear enough and was rejected as a result of that. Which is one of the major cause of delay and rejection.
Write to Pi support if necessary and request for a name change or correction. It might take few days to get feedback but definitely you will be attending to.
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