Chapter One: The Slacker Customer Service Life
December 2024, Binance Customer Service Department Office.
"Li Xiaochuang! Is this how you respond to customers? When they ask about USDT, you just send them an emoji?!"
Department manager Zhang Peng was furious, slamming the table and glaring at Li Xiaochuang sitting in the corner. He held a stack of complaint forms, shaking them as if he would smash them against the wall.
Li Xiaochuang half-lay on his workstation, looking down as he munched on potato chips, his face displaying an expression of 'there’s no hope in this life anyway'. He slowly swallowed a chip and lazily smiled, "Brother Peng, I’m just trying to alleviate the customers' anxiety, you know? Emojis are more relatable, convenient, and friendly."
Zhang Peng was so angry he could burst, "What the hell is 'friendly'! They went and complained directly to the higher-ups! Do you think you can be a customer service rep for life?"
"That sounds great!" Li Xiaochuang said with a perfunctory smile, stretching lazily. He looked harmless, but his colleagues all knew that this guy was incredibly lazy, slacking off every day, never taking the initiative to take orders, and accumulating a mountain of complaints.
"Li Xiaochuang! If this continues, you're fired!"
Zhang Peng's shouting made the windows tremble. Li Xiaochuang pouted, not taking it seriously. He knew it was unlikely he would be fired; after all, Binance's workload was outrageous, and they were short on customer service staff. Even if he slacked off every day, the company wouldn't easily give up on a 'cheap labor force'.
Actually, Li Xiaochuang wasn't always this 'useless'. Five years ago, when he first joined Binance, he was full of ambition, dreaming of making a name for himself in the crypto world. Unfortunately, on his first day, he encountered the '9.4 Incident' of 2017. The government banned all ICO projects, and the project he had invested in with high hopes instantly went to zero, leaving him with a pile of credit card debt.
Since then, he has completely given up. Every day at work, he slacks off, plays games after work, and relies on his meager salary to pay off debts, living a muddled life. In his words: "Life is over, why bother struggling?"
Little did he know that today, his 'useless life' was about to undergo a dramatic turning point.
——Damn it, reborn???
That night, the company enforced overtime. At two in the morning, he rode home on his beloved electric scooter, his eyes heavy with dark circles. Suddenly, a blinding headlight shone in front of him, and he shouted: "What the hell..." He saw the sky seem to sway, oh no, it wasn’t the sky swaying, it was his body swaying in the air, as if he had been knocked away...
In the early morning, Li Xiaochuang opened his eyes groggily, the glaring white light around him made him instinctively want to close his eyes. However, as his consciousness gradually returned, the surrounding scene left him completely stunned.
This is a small room that couldn't be more familiar, with a table piled high with delivery boxes and takeout containers, a poor-quality diploma hanging on the wall from when he graduated college, and in the corner, a grotesque sketch gifted by a buddy from the dorm.
"I... didn't I already die?" Li Xiaochuang swallowed hard, staring blankly at his surroundings.
In his memory, he clearly had just finished overtime on the night of December 31, 2024, riding his beloved electric scooter home, unaware of a runaway truck barreling straight towards him. The truck's screeching brakes, the shattered glass everywhere... everything was still vivid.
But now, he actually survived??
"This doesn't seem right..." Li Xiaochuang rubbed his eyes, "Did I see it wrong?"
His hand trembled as he opened the calendar on his phone, which clearly displayed the year 2020. He suddenly pinched himself, gasping in surprise from the pain.
"No way, I was reborn?"