✅ Recently, I wrote about this as well. I faced an issue due to this new KYC regulation.
Initially, the automated response system was activated. To be honest, I thought "I will struggle a lot," but things developed faster than I expected!
🤖 When the bot couldn't find a solution, it immediately directed me to live support in the relevant section.
And despite being a very complex issue, they recognized and solved my problem in a short time!
While getting support on crypto platforms usually takes hours/days, I didn't expect it to be this fast.
📊 When I saw a data related to this matter, my own experience came to mind. According to the data from the ŞikayetVar platform, which I frequently visit and examine topics I am interested in, Binance TR ranks 1st among all crypto asset platforms operating in Turkey in terms of complaint resolution success!
They scored 77 out of 100. 🔝
This success
✅ User-centric approach
✅ Fast and quality support
✅ Effective problem solving makes it possible.
I have been using Binance TR for years, and they have never made me go through a process of bringing my issue to light by tweeting even once.
I experienced it firsthand; they truly have a different and solution-oriented approach.
Additionally, thanks to AI-supported systems, they can provide fast, secure, and personalized support, which enabled them to direct me to the relevant support without keeping me waiting.
💬 In short, my experience was completely smooth and reassuring!
#collaboration
#BinanceTR