BtcTurk detected unusual activity on its hot wallet and suspended cryptocurrency transactions to ensure safety from August 14, 2025.

To protect user assets, BtcTurk has suspended cryptocurrency deposits and withdrawals during the investigation, while trading with Turkish lira continues normally. Most assets are securely stored in cold wallets.

MAIN CONTENT

  • BtcTurk detected anomalies on its hot wallet on August 14, 2025.

  • Suspended cryptocurrency deposits and withdrawals for investigation, no impact on user assets.

  • Turkish lira transactions and platform operations remain normal.

What did BtcTurk discover on August 14, 2025?

BtcTurk detected unusual activity related to its hot wallet on August 14, 2025, triggering strict security measures to protect user assets.

This detection highlights the importance of monitoring hot wallet activity in cryptocurrency exchanges, as hot wallets are generally more vulnerable to attacks than cold wallets. To prevent risks affecting customer assets, BtcTurk acted quickly.

What measures has BtcTurk implemented to protect user assets?

Immediately after detecting the anomaly, BtcTurk temporarily suspended cryptocurrency deposits and withdrawals and notified relevant regulatory authorities to coordinate handling and investigation.

The company assures that most assets are stored safely in cold wallets and the company's finances are stable, thus user assets are not affected. This is a common measure in the industry to ensure safety and customer trust.

Early detection and coordination with regulatory authorities ensure security while providing peace of mind for users in the volatile cryptocurrency environment.
Chief Security Officer, BtcTurk, August 14, 2025

What is the situation regarding transactions in Turkish lira and platform operations?

Although suspending cryptocurrency activities, BtcTurk continues to operate deposits, withdrawals, and fiat transactions in Turkish lira normally.

This shows that BtcTurk prioritizes stability throughout the system, avoiding disruptions for users primarily trading in fiat currency in the Turkish market.

How has BtcTurk notified and coordinated with the regulatory authorities?

BtcTurk promptly notified regulatory authorities of the incident to ensure transparency and comply with legal regulations during the hot wallet incident handling.

This coordination enhances transparency and reinforces user trust in the reliability and safety of the platform in the event of an incident.

Frequently Asked Questions

Does BtcTurk guarantee that affected user assets are secure?

Most assets are stored in safe cold wallets, and the company's finances are stable, so customer assets are not harmed.

Why did BtcTurk suspend cryptocurrency deposits and withdrawals without suspending Turkish lira transactions?

Fiat transactions, which are not directly related to the hot wallet, are maintained to ensure stable platform operations.

How did BtcTurk inform the regulatory authorities about the incident?

The platform promptly informed and coordinated with the authorities to handle and monitor the incident transparently.

What should users do when BtcTurk suspends cryptocurrency deposits and withdrawals?

Users should monitor official announcements and refrain from making deposit or withdrawal transactions during this time to ensure safety.

Source: https://tintucbitcoin.com/btcturk-tai-san-tien-ao-an-toan/

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