In an X post earlier today, crypto exchange Backpack revealed the introduction of a “non-profit, neutral” service platform to support the broader crypto ecosystem affected by the FTX debacle in 2022. On July 18, 2025, the Chinese X account of the exchange shared a post, citing, “Backpack Officially Opens FTX Claims Sale Channel.”
Notably, the platform streamlines the claims process, enabling users to complete real-name authentication, credit verification, pricing, and settlement payment all in one place. As guaranteed by the exchange, it will be fee-free and non-profit, ensuring users aren’t charged or exploited for the service.
According to analyst AB Kuai Dong, the process involves users linking their FTX account to Backpack, receiving an evaluation offer, and then signing a transfer agreement. He wrote on X, “Approximately 24 hours after the agreement is signed, users will receive the corresponding USDC payout.”