#FOMCMeeting

AI Customer Programs (AI agents) are applications or systems that rely on artificial intelligence to automatically perform tasks or provide intelligent support to users. These programs can be as simple as voice assistants (like Siri or Google Assistant) or advanced like intelligent agents that analyze data and make decisions.

There are multiple types of intelligent agents based on their function:

- Interactive agents: such as Chatbots and virtual assistants, where they interact with the user through text or voice.

- Autonomous agents: use artificial intelligence to perform complex operations without direct human intervention, such as automated trading systems in financial markets.

- Learning-based agents: adapt to different environments using techniques such as deep learning and reinforcement learning.

- Security and privacy agents: such as those that help detect cyber threats or protect user data.