Main thing.
Scammers impersonating others often use WhatsApp and other messengers for phishing, attempting to fraudulently obtain personal data from users.
Binance has an official channel on WhatsApp, but we never contact users in this messenger to provide investment advice, discuss cryptocurrency purchases, or request funds. All communications are conducted exclusively through our official platforms.
Be cautious of suspicious groups on WhatsApp - stay vigilant and always use official Binance communication channels.
Report suspicious activities to support.
Your safety and the protection of your account are our top priority.
There have been cases where scammers impersonate the management and employees of Binance in WhatsApp groups to fraudulently obtain users' confidential information. Be aware of such scams and be prepared to protect yourself against them.
Note. Binance never contacts users via WhatsApp to provide investment advice or ask them to invest in a project or token. However, we do have an official WhatsApp channel intended for informing about news and security threats.
What is the danger?
One word: phishing.
Phishing occurs when scammers attempt to trick victims into sending funds or providing confidential information via email, messages, or on websites that closely resemble legitimate platforms or services. Here’s what individuals impersonating Binance representatives do on platforms like WhatsApp:
Impersonation. Scammers create fake profiles that resemble profiles of Binance representatives and employees.
They emphasize urgency. Scammers may claim that you have an urgent issue with your Binance account.
Request confidential information. Malefactors request login credentials and two-factor authentication codes or even ask to transfer funds to them.
They gain trust. Criminals may use seemingly plausible information, often found in open sources.
How Binance contacts users.
Binance interacts with users only through the following channels:
24/7 Binance support service on the customer service portal.
Official account on X.
Telegram. Always verify contacts using the Binance Verify tool. It allows you to authenticate websites, email addresses, Telegram IDs, and other communication channels.
Email. Always use the Binance Verify tool to check the sender's address.
How to protect yourself from fraud on WhatsApp.
Follow these tips:
Never share confidential information. Do not provide account data and personal information to unofficial or unverified sources.
Update your WhatsApp privacy settings. Make it so that only certain contacts can add you to groups. In WhatsApp, go to 'Settings > Privacy > Groups', and then select 'Contacts except...' or 'My contacts' to limit who can add you to groups.
Use Binance Verify. If in doubt, always check if the Binance representative is legitimate. The tool allows you to verify email addresses, phone numbers, WeChat IDs, Twitter accounts, and Telegram IDs.
Use the 24/7 Binance support service. If you have concerns or doubts, seek help from the official Binance support service.
The best weapon against scammers is vigilance and awareness.
By knowing how phishing scammers typically operate, you can more effectively recognize signs of fraud and protect yourself. Remember that Binance never contacts users via WhatsApp to provide investment advice or request funds. Stay vigilant and always use official communication channels.
Exercise caution and always verify the person contacting you before interacting with them.
