The US tech giant OpenAI’s popular artificial intelligence (AI) chatbot, ChatGPT, stopped working for its users all over the world. The issue began at 2:45 PM IST. This big problem caused a sudden rise in complaints, which were tracked on a website called Downdetector.
The number of people reporting issues grew quickly and reached more than 1,100 by 3:02 PM IST. According to the reports, 93% of the issues were tied directly to ChatGPT, with 7% affecting the OpenAI app and 1% linked to login problems.
People started addressing this issue on the social media site X. They shared pictures showing blank screens, answers that didn’t finish, error messages, and pages that wouldn’t load.
A lot of its users said they were suddenly logged out or got stuck trying to log back in, like being caught in a loop. Some also stated that they have lost their ongoing chats or work because the chatbot suddenly stopped responding. OpenAI has not released an official statement detailing the outage’s cause.
The company’s service status page acknowledges “elevated error rates and latency” across services and confirms an ongoing investigation, but no specific resolution timeline has been provided yet.
The chatbot outage is affecting everyone, including all its users, both people using the free version and those paying for ChatGPT Plus, across places like North America, Europe, and India. A live map on Downdetector shows where the problems are happening.
Experts think the issue might be because the firm’s servers are having trouble or are too busy. In the past, similar problems have been resolved by the firm within a few hours, and the technical team is probably working hard to get things back to normal.
For now, users are told not to keep refreshing the page or typing their login details again, as such behavior might cause extra security checks. Everyone is waiting for OpenAI to share updates and hoping the service will be back soon.