Congratulations @ohyishi, your solid work on hardware infrastructure is a significant contribution to the industry, and I no longer have to struggle with those foreign hardware wallets that have poor user experiences and slow responses to issues.

Further reflection 🤔:

In the future, founders of products must actively engage as the chief representatives and chief customer service on social media.

The founder's attitude towards things, personal style, and character enrich users' impressions and understanding of the product itself to a certain extent.

Especially when users can interact with the founder through social platforms and receive responses, the experience becomes completely different from a one-way output.

Now we are used to encountering problems on Binance @heyibinance @sisibinance, hardware wallet issues @ohyishi, project problems at Founder, like @haze0x @everythingempt0 @Punk9277 (of course, this should be for genuinely serious issues).

Many official project accounts also actively engage in PR issues, and I have a much higher regard for teams that have this awareness and service mentality, and I am increasingly uncomfortable with the cold, bureaucratic email response methods that foreign teams are accustomed to (like Coinbase).

In this regard, local teams are genuinely much stronger, well done, and keep rolling towards the whole world.